Recover customs duty.

Reclaimr identifies the opportunity, organizes the evidence and tracks the result through to reconciled cash.

Freight containers at a modern customs terminal
ReclaimrA customs-duty recovery and tariff-relief origination platform operated by Sablestone Partners.

We turn customs change into an auditable recovery process.

For UK importers, finance teams and trade professionals.

We identify
Potential duty recovery and tariff-relief opportunities from regulatory change and import data.
We organize
Transaction facts, source documents, calculations and evidence provenance in one case record.
We coordinate
Independent customs-professional review and execution without acting as the customs declarant.
We verify
The authoritative outcome before any success-fee invoice can be raised.

A fee tied to the result your business actually realizes.

The current default commercial model is 7.5% of Realized Duty Benefit. The signed engagement controls the actual rate, tax and terms.

Read the operating boundaries

Illustrative fee calculation, not a customer result

Realized Duty Benefit
£400,000
Reclaimr success fee
7.5%
Invoice before applicable tax
£30,000

HMRC or the customs authority pays the importer directly, or the importer avoids the duty. Reclaimr never holds the recovery.

One accountable path from regulatory signal to financial record.

Every stage retains its source, decision, owner and timestamp.

  1. DetectMonitor tariff, quota and regulatory change against known trade activity.
  2. ScreenApply a versioned deterministic Rule Pack that returns PASS, FAIL or REVIEW.
  3. EvidenceCollect customs entries and documents with extraction provenance and conflict review.
  4. ValidateRoute the case to an independent customs professional for judgment.
  5. ExecuteTrack filing, authority questions, acceptance, refund, credit or avoided duty.
  6. ReconcileInvoice only the evidenced result and match the incoming bank transfer to the case.

Potential is not cash.

Reclaimr keeps commercial estimates separate from the outcome that can actually support an invoice.

Maximum potential exposure
IndicativeA theoretical ceiling based on the available facts.
Professionally validated estimate
ReviewedThe expected benefit after professional customs judgment.
Realized Duty Benefit
Evidence requiredThe refund, credit or avoided duty objectively achieved.

Built for the people who must stand behind the number.

Finance leaders

See potential, validated and realized value separately, with invoice, receipt and net-benefit records.

Importer finance workflow

Trade and customs teams

Import transaction data, resolve evidence gaps and answer professional questions in one secure case.

Evidence method

Customs professionals

Receive organized cases with exact rules, official sources, original documents and immutable review history.

Professional network

Clear professional and financial boundaries.

Reclaimr originates and operates the recovery process. Customs judgment and execution remain with the importer or an authorized customs professional.

Not the customs declarantReclaimr does not submit customs declarations.

No custody of recoveriesRefunds and avoided duty remain with the importer.

No automated legal conclusionMissing evidence or professional judgment produces REVIEW, never an invented PASS.

Monitoring triggerSystem response

New customs transactionsEvaluate active Rule Packs

Regulatory or tariff changeRescan affected entries

Quota state changesRefresh time-sensitive decisions

New potential recoveryCreate an attributed opportunity

Every evaluation retains its Rule Pack version, source state and timestamp.

Continuous recovery monitoring

One case can become an ongoing view of your customs estate.

When new transactions arrive or a Rule Pack changes, Reclaimr can re-evaluate the customs estate already connected to the organization.

The customer does not need to restart the process for every new relief mechanism.

Start with the opportunity already in front of you.

Received a Reclaimr opportunity link? Use it to inspect the identified issue and complete preliminary screening. Existing customers can continue securely in the portal.